Privacy & data use for AnmarBook Pro.

1. Who we are

“We”, “us” and “our” in this document refer to the team behind AnmarBook Pro, a WordPress plugin designed to power multivendor booking platforms (appointments and classes at launch).

“You” refers to:

• The visitor or customer using this website, and/or
• The site owner or organisation installing and operating the AnmarBook Pro plugin on their own WordPress site.

When you install AnmarBook Pro on your own WordPress website, you are the data controller for any personal information stored in your database. We are the provider of the plugin software and, in most cases, do not have access to the personal data you collect through your own site.

2. Information we collect

2.1. Information collected on this website

When you interact with this marketing site, we may collect:

• Contact details (such as name, email, organisation, role) when you submit a form or contact us.
• Usage data (such as pages visited, time on site, referrer) via analytics tools.
• Technical data (such as browser type, device type, IP address) as part of standard web logs.

2.2. Information related to the plugin

When you purchase, register or activate AnmarBook Pro, we may collect:

• Account and billing details (name, email, billing address, payment reference).
• License and usage information (domain(s) where the plugin is active, license key status, version data).
• Support interactions (emails, tickets, notes and any logs you choose to share when troubleshooting).

2.3. Data inside your WordPress site

AnmarBook Pro stores booking-related data in your WordPress database, including (for example):

• Customer contact details and booking information.
• Appointments, classes, schedules and related metadata.
• Payment-related metadata from Stripe, PayPal or cash on delivery (e.g. transaction IDs) as configured by you.

Access to this data is controlled by you through your hosting, WordPress admin and security choices. We may only see this data if you explicitly share it with us for support or troubleshooting.

3. How we use information

3.1. To provide and improve AnmarBook Pro

• Processing purchases, licenses and renewals.
• Authenticating license keys and managing activation limits.
• Sending important service messages (e.g. security notices, major updates).
• Improving the plugin and this website based on aggregated usage patterns.

3.2. To provide support and communication

• Responding to questions submitted via forms or email.
• Providing onboarding or implementation guidance.
• Notifying you of changes that may affect your use of the plugin.

3.3. Legal and compliance

• Maintaining records required for tax, accounting and legal purposes.
• Responding to lawful requests from authorities where required.

4. Cookies and third-party services

This website may use cookies and similar technologies for basic functionality and analytics. Common examples include:

• Session cookies that keep you logged in or remember preferences.
• Analytics cookies that help us understand aggregate usage (e.g. which pages are most visited).

We may also use third-party services in connection with the plugin or this site, such as:

• Payment processors (Stripe, PayPal) for handling payments.
• Email service providers for sending transactional or onboarding emails.
• Analytics tools for understanding how the site is used.

These providers have their own privacy policies and terms. We aim to work only with reputable providers that take privacy seriously.

5. Legal basis (if applicable)

Where laws require a legal basis for processing (for example, under GDPR), our processing may be based on:

• Contract – to provide the plugin, licensing and support you have requested.
• Legitimate interests – such as improving our products and preventing abuse.
• Consent – where you have explicitly opted in to certain communications.
• Legal obligations – where we must keep certain records or respond to lawful requests.

6. How we protect information

We take reasonable steps to protect information we control, including:

• Limiting access to personal information to those who need it.
• Using secure, reputable providers for hosting and payment processing.
• Keeping software dependencies reasonably up to date.

However, no system can be guaranteed 100% secure. You are responsible for securing your own WordPress installation, hosting environment and access credentials for sites where AnmarBook Pro is installed.

7. Data retention

We keep information we control (such as account details, licensing information and support correspondence) only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

For data stored in your own WordPress database through AnmarBook Pro, you control how long that data is kept and when it is deleted or anonymised.

8. Your rights

Depending on your jurisdiction, you may have rights over your personal data, such as:

• Accessing the information we hold about you.
• Requesting corrections to inaccurate information.
• Requesting deletion of certain information, subject to legal requirements.
• Objecting to specific types of processing.

If you are an end-customer of a site that uses AnmarBook Pro (for example, you booked an appointment on someone else’s website), please direct your request to the owner of that website, as they control your booking data.

9. International transfers

Our team and service providers may operate in different countries. Where information is transferred across borders, we aim to work with providers and arrangements that offer appropriate safeguards and protections, in line with applicable law.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. In cases of material changes, we may also notify you through this website or via email.

11. How to contact us

If you have questions about this Privacy Policy or how we handle data, you can contact us at:

Email: info@example.com

When reaching out, please include enough information for us to understand and respond to your request, but avoid sending sensitive information unless it is strictly necessary.